Patient Rights
1) Right to Access Services
All individuals, regardless of culture, language, religion, race, or sect, have the right to benefit from hospital services in a respectful and safe environment.
2) Right to Information and Consent
Patients have the right to be informed clearly about medical procedures, risks, alternatives, and consequences of no treatment. They may request written copies of their records and accept or refuse treatments.
3) Right to Know, Choose, and Change Staff
Patients may learn the identity and roles of their caregivers and request changes if desired.
4) Right to Choose and Change Healthcare Institution
Patients can choose or change their healthcare provider within legal regulations.
5) Right to Refuse or Stop Treatment
Except for legal obligations, patients may refuse or stop any treatment, accepting the risks.
6) Right to Privacy
All personal and medical information remains confidential, even after death, unless disclosure is legally required.
7) Right to Respect
Patients receive care in an environment that respects their dignity and emotional well-being.
8) Right to Consultation (Second Opinion)
Patients may request a second doctor’s opinion. Final decisions are made by the primary physician.
9) Right to Fulfill Religious Practices
Patients may practice their religion freely unless medically contraindicated.
10) Right to Safety
The hospital ensures the safety of patients, visitors, and their belongings.
11) Right to Visitors and Companions
Patients may receive visitors and have companions according to hospital rules.
12) Right to Submit Complaints and Suggestions
Patients and families may submit complaints and receive updates on the resolution process.
13) Right to Be Informed About Rules and Practices
Patients have the right to know the hospital’s procedures and regulations.
14) Right to Know Examination and Treatment Fees
Patients have the right to know costs in advance and request receipts or invoices afterward.